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Business Process Manager (EN) → Advanced level

BPM Advanced 1 - Analysis


Description
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ECBPM (ECQA Certified Business Process Manager) ADVANCED level
An advanced course for middle managers: process owners, process designers, quality managers, business analysts, IT architects, IT developers, CIOs, CTOs, department leaders, ...

This is an advanced level course of ECBPM. The prerequisite for this course is ECBPM Foundation level course.
Content
  • quest 0: Onboard!
  • Welcome from mentor
  • Introduction to ECBPM Advanced
  • Course information
  • How to navigate and use e-learning system
  • Learning is social!
  • How to progress through course (mentor)
  • Introduction (short quiz)
  • Schedule a session with your mentor
  • Introduction: Get familiar with process analysis
  • 0.1 Introduction to process analysis
  • 0.2 Match pairs - types of process analysis
  • Quest 1: Analyze Workflows
  • 1.1 Introduction to workflow analysis
  • 1.2 Presentation - Analyze Workflows
  • 1.3 Assignment: Analyze workflows
  • 1.4 Finish of the Quest 1
  • Quest 2: Analyze resources
  • 2.1 Introduction to resource analysis
  • 2.2 Presentation - Analyze resources
  • 2.3 Assignment: Activity based costing
  • 2.4 Finish of the Quest 2
  • Quest 3: Analyze performance
  • 3.1 Introduction to performance analysis
  • 3.2 Presentation - Analyze performance
  • 3.2.1 Presentation - Balanced Scorecard(BSC)
  • 3.3 Assignment: Define 4 types of metrics
  • 3.4 Finish of the Quest 3
  • Quest 4: Analyze compliance
  • 4.1 Introduction to compliance analysis
  • 4.2 Presentation - Analyze compliance
  • 4.3 Assignment: Compliance analysis
  • 4.4 Finish of the Quest 4
  • Quest 5: Analyze customer requirements
  • 5.1 Introduction to customer requirements analysis
  • 5.2 Presentation - Analyze customer requirements
  • 5.3 Assignment: Define touchpoints with customers and measurements
  • 5.4 Finish of the Quest 5
  • Quest 6: Analyze data / information
  • 6.1 Introduction to data analysis
  • 6.2 Presentation Analyse data / information
  • 6.3 Assignment: Design an ER diagram
  • 6.4 Finish of the Quest 6
  • Quest 7: Analyze the level of automation/digitalization
  • 7.1 Introduction to automation/digitalization analysis
  • 7.2 Presentation Analyse the level of automation/digitalization
  • 7.3 Assignment: Identify all IT systems
  • 7.4 Finish of the Quest 7
  • Quest 8: Analyze risks
  • 8.1 Introduction to risk analysis
  • 8.2 Presentation Analyse risks
  • 8.3 Assignment: Prepare risk mitigation plan
  • 8.4 Finish of the Quest 8
  • Quest 9: Analyze sustainability
  • 9.1 Introduction to sustainbaility analysis
  • 9.2 Presentation Analyse sustainability
  • 9.3 Assignment: Analyse sustainability of selected process
  • 9.4 Finish of the Quest 9
  • What's next?
  • Survey(1): your opinion matters!
  • What's next?
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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